Privacy Policy

How NeoSea Talent Management collects, uses and protects your personal data.

Crew management compass graphic
Effective date: 11 November 2026

Who we are

This Privacy Policy explains how NeoSea Talent Management Pvt. Ltd. (“NeoSea”, “we”, “us”), L-4, South Civil Lines, Near TF-500, Roorkee Cantonment, Roorkee, Distt. Haridwar, Uttarakhand – 247667, India, collects, uses, shares and protects personal data when you use neosea.co.in, apply for a job, or engage our crew management, recruitment and related services. NeoSea holds Recruitment and Placement Services Licence (RPSL) No. MUM-162374 issued by the Directorate General of Shipping, Government of India.

We process personal data in line with India’s Digital Personal Data Protection Act, 2023 and the rules made under it, and other applicable laws.

Personal data we collect

Seafarers and job applicants: name, date of birth, contact details, nationality, photograph, CV, rank and sea-service history, CDC, INDoS number, passport details, certificates of competency and proficiency, STCW certificates, medical fitness records, references and next-of-kin details, and bank details needed for wage payments.

Employers, shipowners and business contacts: name, designation, company, email, phone number and the details of your crewing or recruitment requirement.

Website visitors: information you submit through forms, and technical data such as IP address, browser type, device information, pages visited and cookies.

How we use your data

  • To assess applications and match candidates with vacancies.
  • To verify documents, certificates, sea service and references.
  • To place seafarers with shipowners and manage contracts, joining, travel and wages.
  • To meet our obligations as an RPSL holder and under MLC 2006 and Indian law, including record-keeping and reporting to authorities.
  • To respond to enquiries from employers and candidates.
  • To keep our website secure and improve how it works.

We do not charge seafarers any fee for recruitment or placement, and we never sell personal data.

We process personal data on the basis of your consent — for example, when you submit an application — and for legitimate uses permitted by law, such as complying with legal obligations, responding to medical emergencies, or employment-related purposes. You may withdraw your consent at any time by contacting us; this does not affect processing already carried out.

Who we share data with

  • Shipowners, ship managers and employers considering you for a vacancy, including principals located outside India.
  • Government and regulatory authorities, such as the Directorate General of Shipping, immigration and port authorities, where required by law.
  • Service providers who help us operate — for example medical centres, training institutes, travel agents, IT and hosting providers — under confidentiality obligations.

Where data is transferred outside India for employment on foreign-flag vessels, we share only what is needed for that purpose and in line with applicable law.

How long we keep data

We keep personal data only as long as needed for the purposes above, or as long as the law requires — for example, records an RPSL holder must maintain about seafarers it has placed. When data is no longer needed, we delete or anonymise it securely.

How we protect data

We use reasonable security safeguards, including access controls, secure storage and restricted access for staff who need the data to do their work. No method of transmission over the internet is completely secure, but we work to protect your data and will act promptly on any personal data breach as required by law.

Your rights

Subject to applicable law, you have the right to:

  • Access a summary of the personal data we hold about you and how it is used.
  • Ask us to correct, complete, update or erase your personal data.
  • Withdraw consent you have given.
  • Nominate another person to exercise your rights in case of death or incapacity.
  • Raise a grievance with us, and if unresolved, approach the Data Protection Board of India.

Cookies

Our website uses cookies and similar technologies to keep the site working, remember preferences and understand how visitors use it. You can block or delete cookies in your browser settings; some parts of the site may not work properly without them.

Children

Our services and website are not intended for children under 18. We do not knowingly collect personal data of children without verifiable consent of a parent or lawful guardian.

Third-party links

Our website may link to other websites, such as the DG Shipping portal or social media. We are not responsible for the privacy practices of those websites.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be on this page with its effective date.

Contact and grievance officer

For any question, request or grievance about your personal data, contact our Grievance Officer:

NeoSea Talent Management Pvt. Ltd.
L-4, South Civil Lines, Near TF-500, Roorkee Cantonment, Roorkee, Distt. Haridwar, Uttarakhand – 247667, India
Email: operations@neosea.co.in
Phone: +91 87558 20074